Frequently Asked Questions
Everything you need to know about your Vivitar experience.
How can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number. You can use this number on our carrier's website to monitor your delivery status in real-time.
What is your return policy for electronic items?
We offer a 30-day return policy for all electronics. Products must be returned in their original packaging with all included accessories and documentation to qualify for a full refund.
Do Vivitar products come with a warranty?
Yes, most Vivitar products include a one-year limited warranty that covers manufacturing defects. Please register your product on our website to ensure full coverage.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Do you ship internationally?
Currently, we ship to the United States and Canada. International shipping rates and delivery times vary depending on the destination and local customs processing.
What should I do if my electronic device is defective?
If you experience technical issues, please contact our support team immediately. We will provide troubleshooting steps or facilitate a replacement if the device is found to be faulty.