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Returns & Exchanges
At Vivitar, we want you to be completely satisfied with your purchase. If your electronics do not meet your expectations, you can return them within 30 days of delivery for a full refund or exchange.
1
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to start the return process.
2
Print Shipping Label
Select the items you wish to return and print the prepaid shipping label provided via email.
3
Package Your Item
Place the product in its original packaging with all included accessories and manuals, then securely attach the shipping label.
4
Drop Off and Track
Drop your package at any authorized carrier location and keep your tracking number until your refund is processed.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing